Contact information
A call into us gets you straight through to a person in the UK who will always be honest with you and hell-bent on helping you out. Request a call back, and we’ll return your call at the time you say you want us to call you. Message us, and you’ll get a reply as soon as we can.
We’re proud to be different, because different works better for you.
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Our lines are open Monday to Friday from 9am to 8pm.
Closed Good Friday (19th April) Open Saturday (20th April) from 9am - 1pm Closed Bank holiday Monday (22nd April).
*Calls to 0800 and 0808 numbers should be free from all mobiles and generally free from all landlines. Calls may be monitored and/or recorded for security, quality or training purposes.
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Powershop UK
Quayside Tower
9th Floor, 252 – 260 Broad Street
Birmingham
B1 2HF
Ready to switch?
Switching from your current energy provider to Powershop is simple. A few minutes of your time is all it takes. Sign up online and we’ll do the rest. We’ll even tell your current energy provider, so you don’t have to break the bad news.
What to do in an emergency
Whether it’s a power cut, a gas leak or you suspect energy theft, here's some advice on how to keep your home safe and who to contact in an emergency.