A call into us gets you straight through to a person in the UK who will always be honest with you and hell-bent on helping you out. Request a call back, and we’ll return your call at the time you say you want us to call you. Message us, and you’ll get a reply as soon as we can.
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*Calls to 0800 and 0808 numbers should be free from all mobiles and generally free from all landlines. Calls may be monitored and/or recorded for security, quality or training purposes.
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What to do in an emergency
Whether it’s a power cut, a gas leak or you suspect energy theft, here's some advice on how to keep your home safe and who to contact in an emergency.