Contact Us

You’ll notice an immediate difference when you talk with Powershop. Whether you’re an existing customer needing help getting the most from your app or need to understand your bill, or just excited to understand more to sign up to the great Powershop experience, pick up the phone and give us a call.

Contact information

A call into us gets you straight through to a person in the UK who will always be honest with you and hell-bent on helping you out. Request a call back, and we’ll return your call at the time you say you want us to call you. Message us, and you’ll get a reply as soon as we can.

We’re proud to be different, because different works better for you.


Talk with a real person

Call us on

0808 256 8363*

Our lines are open Monday to Friday from 9am to 5pm.

*Calls to 0800 and 0808 numbers should be free from all mobiles and generally free from all landlines. Calls may be monitored and/or recorded for security, quality or training purposes.


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We love to connect with you


Get in touch

Powershop UK
5th Floor,
125 Colmore Row, 
B3 3SD

For further information about how we use your personal information, please refer to our privacy notice.

What to do in an emergency

Whether it’s a power cut, a gas leak or you suspect energy theft, here's some advice on how to keep your home safe and who to contact in an emergency.

Get emergency help now