Contact Us

Powershop is now part of the E.ON group. This means we won’t be accepting any new customers, and all of our existing customers will be supplied by E.ON Next. If you’ve already had an email from E.ON Next telling you about this change, please follow the instructions in that email to access your account and any further contact should be directed to E.ON Next.

Contact information

Call us on

0808 256 8363*

Our lines are open Monday to Friday from 9am to 5pm.

*Calls to 0800 and 0808 numbers should be free from all mobiles and generally free from all landlines. Calls may be monitored and/or recorded for security, quality or training purposes.


Get in touch

Powershop UK
5th Floor,
125 Colmore Row, 
B3 3SD

For further information about how we use your personal information, please refer to our privacy notice.

What to do in an emergency

Whether it’s a power cut, a gas leak or you suspect energy theft, here's some advice on how to keep your home safe and who to contact in an emergency.

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