Contact information
A call into us gets you straight through to a person in the UK who will always be honest with you and hell-bent on helping you out. Request a call back, and we’ll return your call at the time you say you want us to call you. Message us, and you’ll get a reply as soon as we can.
We’re proud to be different, because different works better for you.
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Our lines are open Monday to Friday from 9am to 5pm.
*Calls to 0800 and 0808 numbers should be free from all mobiles and generally free from all landlines. Calls may be monitored and/or recorded for security, quality or training purposes.
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Powershop UK
5th Floor,
125 Colmore Row,
Birmingham,
B3 3SD

What to do in an emergency
Whether it’s a power cut, a gas leak or you suspect energy theft, here's some advice on how to keep your home safe and who to contact in an emergency.