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Our lines are open Monday to Friday from 9am to 5pm.
*Calls to 0800 and 0808 numbers should be free from all mobiles and generally free from all landlines. Calls may be monitored and/or recorded for security, quality or training purposes.
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125 Colmore Row,
What to do in an emergency
Whether it’s a power cut, a gas leak or you suspect energy theft, here's some advice on how to keep your home safe and who to contact in an emergency.