Warm Home Discount
What is the Warm Home Discount?
It’s a scheme, run by the government and energy suppliers, to help people who are at risk of fuel poverty. If you’re eligible, the Warm Home Discount will offer you a benefit of £140 (inclusive of VAT) against your electricity bill in 2019/20.
How does the Warm Home Discount work?
The Warm Home Discount is there to help those who are struggling to keep up with their energy payments. Customers on the scheme will get a one-off, annual discount of £140 on their electricity bill. Some customers, known as the Core Group, are automatically entitled to a rebate under the government scheme. Others, known as the Broader Group, are entitled to a rebate if they get certain benefits.
Am I eligible for the Warm Home Discount?
Some people automatically get a discount, they're known as part of the 'Core Group'. If you're a member of the Core Group, you'll be contacted directly by the government. You can still qualify for the Warm Home Discount without being a member of the Core Group. If you're on a low income or receive certain benefits, like Income Support, we could still help. Check to see if you fall into the Broader Group below, as you may still qualify for a Warm Home Discount.
What is the Warm Home Discount core group?
You may be part of the Core Group if on the qualifying date you were getting the Guarantee Credit element of Pension Credit (even if you get Savings Credit as well). If you are, the Department for Work and Pensions will contact you directly over the winter of 2019/20.
If you haven’t been contacted by January 2020, but think you do you qualify, you should call the government’s Warm Home Discount contact number on 0800 7310214*, Monday to Friday, 8:30am to 4:30pm.
What is the Warm Home Discount broader group?
To be part of Powershop Broader Group, you'll need to meet one of the terms from section A and one of the terms from section B below:
A) Do you receive any of the following:
- Income Support
- Income-based Jobseeker's Allowance
- Income-related Employment and Support Allowance (ESA)
- Universal Credit
- Or have a total annual household income of less than £16,190
B) Do you also have one of the following:
- Parental responsibility for a child aged 5 or under
- Child Tax Credit
- Disabled Child Premium or Element
- Disability, Enhanced Disability or Severe Disability Premiums
- Disability Living Allowance (for an adult or child within the household) or Personal Independence Payments (PIP)
- Long term Incapacity Benefit
- Pensioner Premium, Higher Pensioner Premium or Enhanced Pensioner Premium
How to apply for the Warm Home Discount?
If you’re in the Core Group you don’t have to do a thing.
If you’re in the Broader Group, you’ll need to give us a call to apply - this means telling us you’re eligible for the Warm Home Discount (as described here) and you may also need to give us written evidence before you can get your rebate.
Make sure you apply as early as you can, because the scheme may close when we’ve reached the limit of people we can help each year.
To find out more, give us a call on 0808 273 4304*.
Do I need to apply for the Warm Home Discount scheme every year?
Yes, you need to reapply each year and you’ll also need to provide us with another declaration if you are in the Broader Group.
How will I find out if my Warm Home Discount application has been successful?
You will either receive confirmation as part of completing the application or a confirmation by email or in writing.
When is the Warm Home Discount paid?
The rebate should be applied to your account by the end of March 2020
How will I receive my discount?
Your £140 discount will be shown on your electricity bill. If you receive a bill during March or April 2020 which doesn't show your rebate, you’ll get it on your next bill.